Privacy policy
(Version 1.0. Last updated: December 15, 2022)
This Privacy policy explains the what, how, and why of the personally identifying Information we collect when you visit the website located at https://hypernet.pro/ (the Website) and when you use the HyperMediaProNet LTD analytics software and services (Services) and includes Personal Information collected via email, SMS, telephone, WAP or other means. It also explains the specific ways we use and disclose that information. By using or accessing the Site or Services, you are accepting the practices described in this Privacy Policy, and you are consenting to our processing of your information as described below.
Definitions
Getting a few definitions out of the way should help you better understand this policy. When we say we, us, our or HyperMediaProNet, we’re referring to HyperMediaProNet. We refer to any customer who has agreed to use the Services on this Website. Personal Information means all information relating to a person that identifies a such person or could reasonably be used to identify such person, including but not limited to, as first and last name, home address, billing address, or other physical address, email address, telephone number, and Sensitive Data if any. User refers to a visitor to a website that uses the Services. Visitor refers to anyone accessing this website.
Information Collection and Use
А. We collect several different types of information for various purposes to provide and improve our Service to you.
Information Collected from Visitors
If you are a Visitor, we collect information on your use of our Site, such as pages visited, links clicked, non-sensitive text entered, and mouse movements, as well as information more commonly collected such as the referring URL, browser, operating system, cookie information, and Internet Service Provider (“Usage Data”). Our purpose in collecting Usage Information is to better understand how our Visitors use the Site. We do not use the Usage Information to identify its Visitors and do not disclose the Usage Information other than under the circumstances described in this Privacy Policy.
As Visitors, we collect potentially personally-identifying information like Internet Protocol (or “IP”) addresses (“Potential PII”). Also, you may choose to interact with the Site that results in your providing Personal Information to us, such as giving us your name, email address, user name, and password when signing up for a free trial of the Services or creating an account to post comments to our blog or social media sites, etc. You should be aware that any information you provide in our blog or social media areas may be read, collected, and used by others who access them. We only collect Personal Information that is reasonable or necessary to accomplish the purpose of your interaction with you as a Visitor. You may choose not to provide this information but you need to understand that as a result, you may not be able to engage in certain activities on the Site. Any Personal Information provided by you as a Visitor to the Site will be used only as described in this Privacy Policy.
Information Collected from Customers
If you are a Customer of our Services, then you signed up for the Services, and you agreed with us to accept our terms of use of the Services, which includes the obligations in this Privacy Policy and our Terms & Conditions. As part of your use of the Services, we collect the same information as that of a Visitor above and may ask you for additional information such as payment information, usage data about the Services, and other information we deem relevant for providing the Services. We may use your information and data:
– Email address
– First name and last name
– Phone number
– Cookies and Usage Data
as agreed to in the Agreement and to:
– Process transactions between you and us.
– Send emails about our website or respond to inquiries.
– Send emails and updates about the Services, including newsletters.
– Provide support for the Services.
– Enhance or improve user experience, our website, or Services.
– Monitor data to ensure that it complies with your contractual obligations to us.
– Perform any other function that we believe in good faith is necessary to protect the security or proper functioning of our Site or the Services.
– With your prior consent, we may post your testimonials along with those of other satisfied customers on our Site in addition to other endorsements. The information we collect from a customer is disclosed only following the Agreement and this Privacy Policy and the Acceptable Use Policy.
Information Collected from Visits to Websites that use our Services
We collect information on a User under the direction of its customer and have no direct relationship with the User whose information it processes. It is important to understand that when a User visits other websites that use the Services, our privacy policy applies to that information collected instead of this Privacy Policy. We may use your information as permitted by the Customer following its privacy policies.
B. Usage Data
We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
– Session Cookies. We use Session Cookies to operate our Service.
– Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
– Security Cookies. We use Security Cookies for security purposes.
How We Collect Information
Cookies are small data files placed on your computer by the websites you visit and the emails you read and can be used to help recognize you when you return to a website, or when you visit other sites. We, or third-party service providers, may use cookies to, among other things, measure activity, personalize your experience, remember your viewing preferences, or track your status or progress when accessing our site. For some of these purposes, our cookies may be tied to Personal Information and/or Potential PII. In particular, the Services use first-party cookies to maintain a coherent scope for a user session across multiple pages on a single website. These cookies do not track the same user across unrelated domains and, as described above, attempts to infer identity across domains are strictly prohibited. Local Storage is a standard facility provided by HTML5-compliant browsers used to retain data on your computer across visits to the same website. We use local storage as a temporary holding area for user events that were observed locally but, due to the timing of a page unload, were unable to be transmitted as part of the user session. Return visits to the same website read and transmit events previously stored in local storage to complete previously recorded sessions. This information may in the aggregate identify a User, however, we will not identify a User as they browse the web if the User turns off cookies, as explained below. We do not and will not ever attempt to identify the same person across disparate, unrelated domains. It is a violation of our Acceptable Use Policy for our customers to attempt to build multi-site user profiles with the intent of selling or exchanging lists of users or demographic information.
Transfer of Data
Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
Your consent to this Privacy Policy followed by your usage of the Website and Service and your submission of such information represents your consent to such transfer.
If you do not agree to give your consent to the terms listed in this Privacy Policy, please stop using the Service and exit the Service immediately.
We will take all steps reasonably necessary to ensure that your data is treated securely and following this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure of Data
We may disclose your Personal Data in the good faith belief that such action is necessary to:
– To comply with a legal obligation.
– To protect and defend our rights or property.
– To prevent or investigate possible wrongdoing in connection with the Service.
– To protect the personal safety of users of the Service or the public.
– To protect against legal liability.
Right to Access, Edit, and Remove Your Information
You have a right to access the personal information we hold about you. Whenever you use our website or Services, we strive to make sure that your Personal Information is correct. If that information is wrong, we give you ways to update it quickly or delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your Personal Information, we may ask you to verify your identity before making any changes. We may reject unreasonably repetitive requests, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems). Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. Because we protect information from accidental or malicious destruction, even after information is deleted from the Services, it may not be immediately deleted from our servers. To request the removal of your Personal Information from our Site, Services, blog, or social media, contact us at support@hypernet.pro. In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why. If a User interacts with one of our Customers and the User seeks to access, correct, amend, or delete inaccurate data or no longer wants to be contacted by one of our Customers, the User should direct its inquiry to the Customer because the Customer is the data controller. If the Customer requests us to remove the Personal Information, we will respond to their request within 30 days.
Security Measures
We take measures to enhance the security of our Site and our Service. These measures include using SSL Certificates and two-factor authentication. You need to protect yourself against unauthorized access to your password and your computer. No security measures are perfect and we cannot promise that your information about you will remain secure in all circumstances.
International Transfer
We store and process information about you on computers in the United States. Privacy laws local to our servers and computers will apply to the information we store about you.
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Service Providers
We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used, etc.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its advertising network.
You can opt out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
Links to Other sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take reasonable actions to remove such information from our servers.
EU-US Privacy Shield Framework
We compile with the EU-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. We have certified that it adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, Recourse, Enforcement, and Liability. If there is any conflict between the policies in this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles will govern. To learn more about the Privacy Shield program, and to view our certification page, please visit http://www.privacyshield.gov/. In compliance with the EU-US Privacy Shield Principles, we commit to resolving complaints about your privacy and our collection or use of your Personal Information. European Union individuals with inquiries or complaints regarding this privacy policy should first contact us at support@hypernet.pro. We have further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles, to the BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-customers/ for more information and to file a complaint. Under certain limited conditions, if your complaint is not resolved through these channels, it may be possible for individuals to invoke binding arbitration before the Privacy Shield Panel is created by the U.S. Department of Commerce and the European Commission.
Changes to This Privacy Policy
We may amend this Privacy Policy from time to time. When there are changes to this Privacy Policy, we will update this page. The date on the bottom will always indicate when we last made changes. If you are a visitor to this Site and disagree with the Privacy Policy, you should leave the Site and/or cancel your agreement with us.
Contact Us
If you have any questions or concerns regarding the privacy policy, please send us a detailed message to support@hypernet.pro. We will make every effort to address your concerns.